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FAQs

You Were Wondering?

We're always happy to hear from you, but we know sometimes you just want an answer. Here is a collection of answers to the most often-asked questions. If you can't find what you're looking for, please use our Contact Form to let us know.

How do I view the status of my order?

There are two ways to view the status of your order:

1. View the status of a single order by entering your order number on the Track Your Order link.

-OR- 

2. Sign in to your account and review your complete order history. Don’t have an account? Signup now.

Please call +91-9990624000 or Contact Us for the status of international orders.

How do I know if ordering online is secure?

At Frenchtrendz protecting your information is a priority. With regard to overall security, we always use industry standard encryption technologies when transferring and receiving data exchanged with our site. The facilities that house our servers are physically secured to protect against the loss, misuse or alteration of all data and information collected.

Do you charge sales tax?

The calculation of sales tax is based on applicable state and local taxes.

What payment types do you accept?

We accept Visa, MasterCard, American Express, and Discover. Cash on Delivery (COD)  payment method also available. 

Can Frenchtrendz cancel my order?

Frenchtrendz reserves the right to cancel any order and refund your order in full at any time.